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Privacy Policy
Last updated: July 1, 2026
This Privacy Policy explains how Agatya Organics collects, uses, stores, and protects customer information when you visit our website, browse organic tea products, place an order, or contact us for support.
This Privacy Policy explains how Agatya Organics collects, uses, stores, and protects customer information when you visit our website, browse organic tea products, place an order, or contact us for support.
Information We Collect
We may collect your name, billing and shipping address, phone number, email address, order details, payment status, account information, and messages you send to us. We may also collect basic website usage information such as pages visited, device type, browser type, and approximate location through cookies or similar technologies.
How We Use Your Information
We use your information to process orders, deliver organic tea products, send order updates, respond to support requests, improve our website, prevent fraud or misuse, comply with legal obligations, and share relevant offers only where permitted by law or with your consent.
Payments and Order Processing
Payments are handled through secure payment partners or the payment methods available at checkout. Agatya Organics does not intentionally store full card details on the website. Payment confirmations, refunds, and transaction records may be retained as required for accounting, tax, and dispute-resolution purposes.
Cookies and Analytics
Our website may use cookies to keep the store functional, remember preferences, measure performance, and understand how visitors interact with our organic tea catalogue. You can manage cookies through your browser settings, but some store features may not work correctly if cookies are disabled.
Sharing of Information
We share customer information only with service providers who help us operate the store, including payment gateways, shipping partners, technology providers, analytics services, and professional advisers where necessary. We do not sell customer personal information.
Data Retention and Security
We retain information for as long as needed to provide services, complete transactions, meet legal requirements, resolve disputes, and maintain business records. We use reasonable safeguards to protect personal information, but no online system can be guaranteed to be completely secure.
Your Choices
You may contact us through the contact details shown on this website to request access, correction, or deletion of your personal information, subject to applicable law and order-record requirements. You may also unsubscribe from promotional communications where an unsubscribe option is provided.
Contact Us
For privacy-related questions, please contact Agatya Organics through the contact information provided on this website.