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Shipping Policy
Last updated: July 1, 2026
Agatya Organics ships organic tea products with care so they reach you in good condition. This Shipping Policy explains order processing, delivery timelines, shipping charges, and delivery support.
Agatya Organics ships organic tea products with care so they reach you in good condition. This Shipping Policy explains order processing, delivery timelines, shipping charges, and delivery support.
Order Processing
Orders are processed after successful payment confirmation or order verification, where applicable. Processing may take longer during holidays, high-demand periods, weather disruptions, stock checks, or courier-service delays.
Delivery Areas and Timelines
Delivery availability depends on courier serviceability for the shipping address. Estimated delivery timelines shown at checkout or shared after dispatch are estimates only and may vary by location, courier operations, public holidays, and external events outside our control.
Shipping Charges
Shipping charges, if any, are displayed during checkout before order confirmation. Promotional free-shipping offers may apply only to eligible orders, locations, products, or order values.
Order Tracking
After dispatch, tracking details may be shared by email, SMS, WhatsApp, or on the order page where available. Tracking updates are provided by the courier partner and may take time to refresh.
Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping details and being available to receive the order. Additional charges may apply for re-shipping if delivery fails because of an incorrect address, unavailable recipient, refused delivery, or repeated failed delivery attempts.
Damaged or Missing Items
If a package arrives damaged, tampered with, or missing items, please contact us promptly through the contact details shown on this website. Share the order number and clear photos or videos of the outer package, shipping label, and product condition so we can review the issue.
Contact Us
For shipping support, please contact Agatya Organics through the contact information provided on this website.